Why has my parcel been returned to the sender?Updated 9 hours ago

A parcel may be returned to our warehouse for several reasons, including:

• An incorrect or incomplete delivery address.
• Several unsuccessful delivery attempts.
• A parcel that has not been collected from a collection point or post office within the carrier’s designated collection period.

Once the parcel has been received at our warehouse, our Client Services team will contact you to explain the situation and discuss the next steps.