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Once your order has been dispatched, you will receive an email including your tracking number and a link to track your parcel.If you have any questions about your order status or delivery, please contact our Client Services&#xA0;team at serviceclient@tresse-paris.com.

Once your order has been dispatched, you will receive an email including your tracking number and a link to track your parcel. If you have any questions about your order status or delivery, please contact our Client Services team at serviceclient@tre

Where can I track my order?

My order

Return by post

In-store returns

For online purchases

For in-store purchases

How do I return an item?

Returns and refunds

Has my order been confirmed?

Can I cancel or modify my order?

What should I do if my parcel is damaged or an item is missing or damaged?

How do I create a Tressé account?

How do I delete my Tressé account?

How do I subscribe to the newsletter?

My Tressé account

What payment methods do you accept?

Is the website secure?

When will I be charged?

Do you offer tax-free shopping for online purchases?

Payment

What are the shipping times and costs?

How much are customs duties and taxes?

What should I do if my parcel appears to be lost or delayed?

Why has my parcel been returned to the sender?

Shipping

Where can I track my order?Updated 11 hours ago